Refund Policy

Once a digital file, such as a personalized reading or custom drawing, has been delivered, refunds will not be offered under any circumstances. These files are created specifically for each customer, making them non-refundable and non-returnable. Due to their unique nature, they cannot be resold, reused, or repurposed for others.

Concerns related to the accuracy, completeness, or artistic style of the reading or drawing do not qualify as valid reasons for a refund. While we strive to meet your expectations, the subjective nature of these services means that interpretations may vary.

We are committed to transparency and clearly communicate our non-returnable policy on product pages to ensure you have all necessary information before placing an order. All purchases will be completed and delivered within 24 hours via email, ensuring prompt service without compromising quality.